Shipping Information
Shipping Policy
Shipping Locations
We currently ship to the following locations:
- United States (all 50 states including Alaska and Hawaii)
- Canada
- United Kingdom
- Australia
- New Zealand
Orders are processed and shipped from our fulfillment center located at: 6308 Ardmore Springs Circle, Greenville, South Carolina 29615, United States
Shipping Costs & Delivery Times
Domestic Shipping (United States)
FREE Standard Shipping
- Orders $50.00 and above: FREE shipping
- Delivery time: 5-7 business days
- Carrier: USPS
USPS Tracked & Insured
- All order values under $50: $2.86
- Delivery time: 3-5 business days
- Includes tracking number and insurance coverage
International Shipping
International Standard Shipping
- All international ordersunder $50: $7.99
- Delivery time: 7-14 business days (varies by destination)
- Available to: Canada, UK, Australia, New Zealand
FREE International Shipping
- Orders $65.00 and above to Canada, UK, Australia, New Zealand: FREE shipping
- Delivery time: 7-14 business days
Order Processing
- All orders are typically processed within 1-2 business days
- Orders placed on weekends or holidays will be processed the next business day
- You will receive an email confirmation when your order ships, including tracking information
Shipping Restrictions
- We do not ship to P.O. boxes for international orders
- Some remote locations may have extended delivery times
- Orders to Alaska, Hawaii, and U.S. territories may take an additional 1-3 business days
International Customers - Important Information
Customs & Duties
- International customers are responsible for any customs duties, taxes, or fees imposed by their country
- These charges are not included in our shipping costs and are collected by the carrier upon delivery
- Customs processing may add additional delivery time
Delivery Issues
If your international package is returned to us due to customs issues or incorrect address information, you will be responsible for reshipping costs.
Tracking Your Order
- All domestic orders include tracking information
- International orders are tracked until they reach the destination country's postal system
- You can track your order using the tracking number provided in your shipping confirmation email
Shipping Damage or Lost Packages
Domestic Orders (US)
- If your package arrives damaged, please contact us within 48 hours with photos
- For lost packages, please wait 7 business days past the expected delivery date before contacting us
- All USPS orders are insured for full product value
International Orders
- Please inspect your package upon delivery
- Report any damage to us within 48 hours with photos
- Lost international packages: Please contact us if your order doesn't arrive within 21 business days
Holiday Shipping
During peak holiday seasons (Black Friday through New Year), please allow additional processing and shipping time. Specific holiday shipping deadlines will be posted on our website.
Contact Information
For any shipping questions or concerns, please contact us:
- Email: hello@colorchangingshorts.com
- Phone: 864-414-8561
- Business Hours: Monday-Friday, 9 AM - 5 PM EST
Business Address: Color Changing Shorts 6308 Ardmore Springs Circle Greenville, SC 29615 United States
This shipping policy was last updated on [current date]. We reserve the right to modify this policy at any time. Any changes will be posted on this page.